River Terrace Resort & Convention Center in Gatlinburg, TN

240 River RoadGatlinburg, TN 37738
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Overview

River Terrace Resort and Convention Center is located along Little Pigeon River in the heart of downtown Gatlinburg. On site amenities include two heated outdoor pools (seasonal), picnic areas, Drafts Sports Bar & Grill, pool table, fitness center, and motor coach parking. The Convention Center features 20,000 square feet of meeting space, including ballroom, breakout rooms & conference center. *Please note: one of the pools is temporarily closed for maintenance.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Located a 5-minute walk from Ripley's Aquarium of the Smokies, 10.3 miles from Dollywood, and within walking distance of Downtown Gatlinburg.
  • Access WiFi for a fee.
  • Must be a minimum of 21 years of age to check-in.
  • Located on Trolley stop.
  • Located on Little Pigeon River.
  • Private patios or balconies.
  • Microwaves and minifridges in-room.
  • Drafts Sports Bar & Grill on-site.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Barbecue Grill(s)
  • Business Center
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Picnic Area
  • Restaurant on Property
  • RV and Truck Parking
  • Security Guard
  • Smoke-free Property
  • Wedding Services
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Description

from River Terrace Resort & Convention Center
Check-In: 4:00pm Check-Out: 10:00am
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park as well as Dollywood theme park. River Terrace Resort and Convention Center is within easy walking access to Ripley’s Aquarium of the Smokies, the main street in Gatlinburg, and a multitude of recreational, shopping, and dining opportunities.

After a fun-filled day exploring area attractions, relax on your own private balcony and enjoy spectacular views of the beautiful Great Smoky Mountains or the scenic Little Pigeon River. Enjoy great, family-friendly dining at the onsite Drafts Sports Bar & Grill, which features a menu of creatively designed burgers, sandwiches, and appetizers complemented by a wide variety of draft and bottled beers and a full cocktail menu. Onsite amenities at River Terrace Resort include two heated outdoor pools (seasonal). Please note: One of the outdoor pools is temporarily closed for maintenance.

A short trolley ride from River Terrace Resort takes you to Wild Bear Falls, the ultimate indoor/outdoor water park, which encompasses 60,000 square feet of fun for all ages!

River Terrace Resort and Convention Center offers 205 guestrooms with all the comforts of home. In-room amenities include climate control, microwave, mini refrigerator and coffee/tea maker, hair dryer, iron and ironing board, phone with voicemail and free local calls, clock radio and cable television. River Terrace has non-smoking rooms only.

Pet policy: A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

Reserve Gatlinburg Customer Reviews

John Thomas
north augusta, SC
3 Reviews
Verified Traveler
"Great place"
July, 2015
Loved our stay
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TripAdvisor Reviews
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cindysta1956
Gatlinburg, Tennessee
"Eat at Drafts!"
TripAdvisor user rating 5 out of 5
Reviewed June 18, 2018 NEW
While visiting the Westgate Resort Gatlinburg we ate at the Drafts restaurant. We really enjoyed the food and our server Kara was so sweet and gave excellent service. She greeted us with a smile and was so friendly. I highly recommend this restaurant!
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mikerD7634EV
Cincinnati, Ohio
"Don't waste your time on this dump!"
TripAdvisor user rating 1 out of 5
Reviewed June 18, 2018 NEW
We go to Gatlinburg a couple times a year and seen this place and thought, next trip we want to stay here! We made reservations , showed up and checked in. Went to our room and were shocked that room only had a bed, mini fridge ,and a tv on the wall. NO OTHER FURNITURE! Went back to office told them , they were not shocked at all ! Gave us another room , went to it and it waa the dirtiest room I've ever been in , Couch in it was tan with looked like pee stain rings all over it , frayed strings hanging off it, bed had no bed skirt so you could see the box springs and they were disgustingly dirty, along with dirty carpet! Went to office told her and again not surprised at all!!! Said didn't have anything else which was good with me , asked for refund!! Never apologized or offered anything !! STAY AWAY !!
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smile1626
Myrtle Beach, South Carolina
"Average"
TripAdvisor user rating 3 out of 5
Reviewed June 18, 2018 NEW
The overall stay was average . We had adjoining rooms the door between the rooms was hard to open. Definite updates needed. Everyday we had to ask for towels . The location is good and on the river overall great views and right beside the aquarium. As for the restaurant on site definitely do not recommend .
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crystalm37
Gatlinburg, Tennessee
"Clean room, comfy bed but outside needed attention"
TripAdvisor user rating 4 out of 5
Reviewed June 13, 2018 NEW
We arrived after dark, so we could not really see what the balcony looked like. The room was clean, but the tub could have been a little cleaner. The beds and pillows were very comfortable. The staff was nice, but beware they will try to get you to get discount tickets and it could possibly be a timeshare thing. The next day when we could see on the balcony, there was a used condom under the A/C. I called immediately and someone came to clean it up. No other issues and the view of Gatlinburg was amazing!
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jrog9832
Arvada, Colorado
"Quiet spot right along the river!"
TripAdvisor user rating 4 out of 5
Reviewed June 11, 2018 NEW
As others have already said the place could use a little updating. It didn't harm my stay by any means but nothing seemed to have been updated in many many years. The room was a good size and was cleanly. The staff was friendly and the cost was reasonable. You can walk anywhere in town from here but are just far enough away from the hustle and bustle. overall it was a good stay.
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Frequently Asked Questions about River Terrace Resort & Convention Center

How many rooms are available at River Terrace Resort?
There are 205 rooms available at this property.

How many different buildings comprise River Terrace Resort?
There are a total of seven buildings.

How many adjoining rooms are available at your property?
151 rooms adjoin to another room.

Do you have a restaurant on-site? A lounge? Gift shop?
Drafts Sports Bar & Grill is located on-site, and is open seasonally.

Do you have a minimum age required for check-in at River Terrace Resort?
All guests must be at least 21 to check-in at this property.

Do you have any resort fees?
No.

Do you charge for cribs or rollaways?
No.

What are your pool hours?
The pool is open from 10am-10pm.

Is late check-in available?
Yes. Guests can check-in at any time.

Is the River Terrace Resort located on a trolley stop?
Yes.

Is River Terrace Resort pet friendly?
Yes.  A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.