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River Terrace Resort & Convention Center in Gatlinburg, TN

240 River RoadGatlinburg, TN 37738
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Overview

River Terrace Resort and Convention Center is located along Little Pigeon River in the heart of downtown Gatlinburg. On site amenities include two heated outdoor pools (seasonal), picnic areas, Drafts Sports Bar & Grill, pool table, fitness center, and motor coach parking. The Convention Center features 20,000 square feet of meeting space, including ballroom, breakout rooms & conference center. *Please note: one of the pools is temporarily closed for maintenance.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Located a 5-minute walk from Ripley's Aquarium of the Smokies, 10.3 miles from Dollywood, and within walking distance of Downtown Gatlinburg.
  • Access WiFi for a fee.
  • Must be a minimum of 21 years of age to check-in.
  • Located on Trolley stop.
  • Located on Little Pigeon River.
  • Private patios or balconies.
  • Microwaves and minifridges in-room.
  • Drafts Sports Bar & Grill on-site.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Barbecue Grill(s)
  • Business Center
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Picnic Area
  • Restaurant on Property
  • RV and Truck Parking
  • Security Guard
  • Smoke-free Property
  • Wedding Services
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Description

from River Terrace Resort & Convention Center
Check-In: 4:00pm Check-Out: 10:00am
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park as well as Dollywood theme park. River Terrace Resort and Convention Center is within easy walking access to Ripley’s Aquarium of the Smokies, the main street in Gatlinburg, and a multitude of recreational, shopping, and dining opportunities.

After a fun-filled day exploring area attractions, relax on your own private balcony and enjoy spectacular views of the beautiful Great Smoky Mountains or the scenic Little Pigeon River. Enjoy great, family-friendly dining at the onsite Drafts Sports Bar & Grill, which features a menu of creatively designed burgers, sandwiches, and appetizers complemented by a wide variety of draft and bottled beers and a full cocktail menu. Onsite amenities at River Terrace Resort include two heated outdoor pools (seasonal). Please note: One of the outdoor pools is temporarily closed for maintenance.

A short trolley ride from River Terrace Resort takes you to Wild Bear Falls, the ultimate indoor/outdoor water park, which encompasses 60,000 square feet of fun for all ages!

River Terrace Resort and Convention Center offers 205 guestrooms with all the comforts of home. In-room amenities include climate control, microwave, mini refrigerator and coffee/tea maker, hair dryer, iron and ironing board, phone with voicemail and free local calls, clock radio and cable television. River Terrace has non-smoking rooms only.

Pet policy: A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

Reserve Gatlinburg Customer Reviews

John Thomas
north augusta, SC
3 Reviews
Verified Traveler
"Great place"
July, 2015
Loved our stay

Was this review helpful? Yes

TripAdvisor Reviews
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KayDoug H
"Family Vacation "
TripAdvisor user rating 5 out of 5
Reviewed August 19, 2017 NEW
Room and view was awesome. Everyday we had to ask for towels, wash clothes, soap and shampoo for the four of us. They never left enough for us. Other than that it's in the right area. We could walk the streets to find breakfast because it's not Continental here at the hotel.
TripAdvisor user image
markparshall
Peoria, Illinois
"Westgates River Terrace Resort"
TripAdvisor user rating 1 out of 5
Reviewed August 18, 2017 NEW
The water had bad water pressure. They only had 1 pool open and it had huge pieces of paint peeling from the floor and hot tub was also closed . There was no breakfast even though they advertise one. The pillows were terrible and the bed was like sleeping on bare plywood. The grass was like 8 inches tall. I will never stay there again. Horrible experience.
TripAdvisor user image
TROY D
"Anniversary trip"
TripAdvisor user rating 4 out of 5
Reviewed August 18, 2017 NEW
The room was nice and big. The hotel is in a great location. The room can still use some updating, the TV is old, the water drain out slowly in the tub. They can also update the toilet it's pretty small.
TripAdvisor user image
LuckyInLove2013
Mount Airy, North Carolina
"Very disappointed "
TripAdvisor user rating 2 out of 5
Reviewed August 16, 2017 NEW
We booked this hotel over the phone and was told several things that were not accurate. First we were told there was breakfast offered and this is not. Second we were told that if we wanted to go tubing outside our hotel room we could, the staff at the front desk seemed just as confused as we were about this, since they do not offer that. Third, when I spoke to the booking agent I was told the rooms were nice and "updated", they were not that nice or up to date. There is hardly anywhere to park at. The only perk was being close enough to walk everywhere. I don't plan on returning unless some serious changes are made.
TripAdvisor user image
carol k
"Getaway "
TripAdvisor user rating 4 out of 5
Reviewed August 11, 2017 NEW
If you are looking for a clean older establishment that has great views easy walking access to popular spots and trolley stops this is the place. We were so pleased with the room and it's rustic decor, the balcony was great and private. There was a 32 inch flat screen mounted on the wall, a kitchen area with sink, microwave and small fridge with freezer. The bathroom was clean with plenty of fluffy towels and washcloths and toiletries. The beds were great with beautyrest pillowtop mattresses. The pillows were a little flat but ok. Our room was in the river tower building the elevator was in good working order. We had a wonderful time and plan to stay there again. Don't let the bad reviews scare you away like they almost did me. We decided to give it a try anyway and so very glad we did.

Frequently Asked Questions about River Terrace Resort & Convention Center

How many rooms are available at River Terrace Resort?
There are 205 rooms available at this property.

How many different buildings comprise River Terrace Resort?
There are a total of seven buildings.

How many adjoining rooms are available at your property?
151 rooms adjoin to another room.

Do you have a restaurant on-site? A lounge? Gift shop?
Drafts Sports Bar & Grill is located on-site, and is open seasonally.

Do you have a minimum age required for check-in at River Terrace Resort?
All guests must be at least 21 to check-in at this property.

Do you have any resort fees?
No.

Do you charge for cribs or rollaways?
No.

What are your pool hours?
The pool is open from 10am-10pm.

Is late check-in available?
Yes. Guests can check-in at any time.

Is the River Terrace Resort located on a trolley stop?
Yes.

Is River Terrace Resort pet friendly?
Yes.  A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.