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River Terrace Resort & Convention Center in Gatlinburg, TN

240 River RoadGatlinburg, TN 37738
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River Terrace Resort & Convention Center is not currently available.

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Overview

River Terrace Resort and Convention Center is located along Little Pigeon River in the heart of downtown Gatlinburg. On site amenities include two heated outdoor pools (seasonal), picnic areas, Drafts Sports Bar & Grill, pool table, fitness center, and motor coach parking. The Convention Center features 20,000 square feet of meeting space, including ballroom, breakout rooms & conference center. *Please note: one of the pools is temporarily closed for maintenance.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Located a 5-minute walk from Ripley's Aquarium of the Smokies, 10.3 miles from Dollywood, and within walking distance of Downtown Gatlinburg.
  • Access WiFi for a fee.
  • Must be a minimum of 21 years of age to check-in.
  • Located on Trolley stop.
  • Located on Little Pigeon River.
  • Private patios or balconies.
  • Microwaves and minifridges in-room.
  • Drafts Sports Bar & Grill on-site.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Barbecue Grill(s)
  • Business Center
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Picnic Area
  • Restaurant on Property
  • RV and Truck Parking
  • Security Guard
  • Smoke-free Property
  • Wedding Services
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Description

from River Terrace Resort & Convention Center
Check-In: 4:00pm Check-Out: 10:00am
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park as well as Dollywood theme park. River Terrace Resort and Convention Center is within easy walking access to Ripley’s Aquarium of the Smokies, the main street in Gatlinburg, and a multitude of recreational, shopping, and dining opportunities.

After a fun-filled day exploring area attractions, relax on your own private balcony and enjoy spectacular views of the beautiful Great Smoky Mountains or the scenic Little Pigeon River. Enjoy great, family-friendly dining at the onsite Drafts Sports Bar & Grill, which features a menu of creatively designed burgers, sandwiches, and appetizers complemented by a wide variety of draft and bottled beers and a full cocktail menu. Onsite amenities at River Terrace Resort include two heated outdoor pools (seasonal). Please note: One of the outdoor pools is temporarily closed for maintenance.

A short trolley ride from River Terrace Resort takes you to Wild Bear Falls, the ultimate indoor/outdoor water park, which encompasses 60,000 square feet of fun for all ages!

River Terrace Resort and Convention Center offers 205 guestrooms with all the comforts of home. In-room amenities include climate control, microwave, mini refrigerator and coffee/tea maker, hair dryer, iron and ironing board, phone with voicemail and free local calls, clock radio and cable television. River Terrace has non-smoking rooms only.

Pet policy: A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

Reserve Gatlinburg Customer Reviews

John Thomas
north augusta, SC
3 Reviews
Verified Traveler
"Great place"
July, 2015
Loved our stay
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TripAdvisor Reviews
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Chris B
"Very disappointed"
TripAdvisor user rating 1 out of 5
Reviewed October 15, 2017 NEW
The visit started out okay, as the lady at the front desk Friday night was very cordial and professional, however when we got into the room it was very disappointing. The room is definitely a blast from the past and for it to be associated with Westgate resorts, the same standards should be followed there as at the resort just down the road. The mattress was old and very uncomfortable. My wife has ms and it's critical she have a comfortable mattress. Glad we are getting a timeshare at the resort.
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kingj24
Unicoi, Tennessee
"Downtown Gatlingburg Convenent."
TripAdvisor user rating 3 out of 5
Reviewed October 14, 2017 NEW
You are in the center of town at this hotel and close to everything. Park your car and walk up and down the street to most everything on the main strip. The section we stayed in is a little dated (old heater in the bathroom), furniture was dated, but room was clean. Private balcony, staff was very pleasant.
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valtom3477
Ohio
"Used to be a favorite but some things have changed"
TripAdvisor user rating 3 out of 5
Reviewed October 13, 2017 NEW
We found this great little spot a few years back and have returned several years in a row because of the great location and we also enjoyed the onsite restaurant/lounge. The last time we were there the lounge was closed and we thought maybe it was just a fluke, we returned again this year and it was closed again while we were there so I'm not really sure what's going on? Upon checkout I asked about it at the desk and no one seemed to have any idea what I was talking about even though the desk looks into the restaurant/lounge area. They did say it was closed one day due to a water leak but no one had any idea about the other days. They also advertise 2 pools onsite (one was closed, I assume due to the season, although most other outdoor pools we saw were still open) and the other one has been under some sort of construction for at least 2 years now. The rooms are clean and everyone is friendly and you can usually get it for a great price!! I would just suggest if you are booking based on what they advertise that you call to confirm it is all operational. Just might be time for us to look for something a little closer to some action that suits our needs better!
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Fran C
"The location is excellent!"
TripAdvisor user rating 4 out of 5
Reviewed October 12, 2017 NEW
The rooms are outdated but clean. Checking in and out was a breeze. The front desk goes out of their way to be helpful,( thank you Karen...) Everything we needed was just outside our door and across the street. We enjoyed relaxing on the balcony, listening to the river after a long day of walking. Would highly recommend a stay at this resort.
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Dawn L
"Had a wonderful stay!"
TripAdvisor user rating 5 out of 5
Reviewed October 11, 2017 NEW
Our room was beautiful! We had a room next to the swimming pool and only a short walk to the lobby, restaurant, and the main strip of Gatlinburg. Our room was updated and was excellent. We were told it was the model room and was just completed. The staff was very helpful and any request we had was taken care of promptly. We did have an issue with the WiFi, but actually, it was no problem, we weren't there to be on the computer when there is so much to do. Normally, we stay at Westgate Smokey Mountain Resort, but due to the terrible fire, were not able to this visit. We had no complaints of River Terrace and will return. We stayed six nights.
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Frequently Asked Questions about River Terrace Resort & Convention Center

How many rooms are available at River Terrace Resort?
There are 205 rooms available at this property.

How many different buildings comprise River Terrace Resort?
There are a total of seven buildings.

How many adjoining rooms are available at your property?
151 rooms adjoin to another room.

Do you have a restaurant on-site? A lounge? Gift shop?
Drafts Sports Bar & Grill is located on-site, and is open seasonally.

Do you have a minimum age required for check-in at River Terrace Resort?
All guests must be at least 21 to check-in at this property.

Do you have any resort fees?
No.

Do you charge for cribs or rollaways?
No.

What are your pool hours?
The pool is open from 10am-10pm.

Is late check-in available?
Yes. Guests can check-in at any time.

Is the River Terrace Resort located on a trolley stop?
Yes.

Is River Terrace Resort pet friendly?
Yes.  A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.