River Terrace Resort & Convention Center in Gatlinburg, TN

240 River RoadGatlinburg, TN 37738
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Overview

River Terrace Resort and Convention Center is located along Little Pigeon River in the heart of downtown Gatlinburg. On site amenities include two heated outdoor pools (seasonal), picnic areas, Drafts Sports Bar & Grill, pool table, fitness center, and motor coach parking. The Convention Center features 20,000 square feet of meeting space, including ballroom, breakout rooms & conference center. *Please note: one of the pools is temporarily closed for maintenance.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Located a 5-minute walk from Ripley's Aquarium of the Smokies, 10.3 miles from Dollywood, and within walking distance of Downtown Gatlinburg.
  • Access WiFi for a fee.
  • Must be a minimum of 21 years of age to check-in.
  • Located on Trolley stop.
  • Located on Little Pigeon River.
  • Private patios or balconies.
  • Microwaves and minifridges in-room.
  • Drafts Sports Bar & Grill on-site.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Barbecue Grill(s)
  • Business Center
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Picnic Area
  • Restaurant on Property
  • RV and Truck Parking
  • Security Guard
  • Smoke-free Property
  • Wedding Services
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Description

from River Terrace Resort & Convention Center
Check-In: 4:00pm Check-Out: 10:00am
River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park as well as Dollywood theme park. River Terrace Resort and Convention Center is within easy walking access to Ripley’s Aquarium of the Smokies, the main street in Gatlinburg, and a multitude of recreational, shopping, and dining opportunities.

After a fun-filled day exploring area attractions, relax on your own private balcony and enjoy spectacular views of the beautiful Great Smoky Mountains or the scenic Little Pigeon River. Enjoy great, family-friendly dining at the onsite Drafts Sports Bar & Grill, which features a menu of creatively designed burgers, sandwiches, and appetizers complemented by a wide variety of draft and bottled beers and a full cocktail menu. Onsite amenities at River Terrace Resort include two heated outdoor pools (seasonal). Please note: One of the outdoor pools is temporarily closed for maintenance.

A short trolley ride from River Terrace Resort takes you to Wild Bear Falls, the ultimate indoor/outdoor water park, which encompasses 60,000 square feet of fun for all ages!

River Terrace Resort and Convention Center offers 205 guestrooms with all the comforts of home. In-room amenities include climate control, microwave, mini refrigerator and coffee/tea maker, hair dryer, iron and ironing board, phone with voicemail and free local calls, clock radio and cable television. River Terrace has non-smoking rooms only.

Pet policy: A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

Reserve Gatlinburg Customer Reviews

John Thomas
north augusta, SC
3 Reviews
Verified Traveler
"Great place"
July, 2015
Loved our stay
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TripAdvisor Reviews
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Lori B
Cincinnati, Ohio
"You get what you pay for"
TripAdvisor user rating 2 out of 5
Reviewed November 15, 2017 NEW
This hotel was totally what I expected after seeing others pictures and reading reviews. It definitely needs to be updated.Our bathroom for example had paint chipping from the ceiling, terrible water flow and the knobs in the shower were so loose I thought they were going to fall off. The room served it's purpose for the price we got it at but next time will stay elsewhere. One more thing, bring your own pillows! They use feather and I had to use a couple towels and my coat under my pillow to get comfortable. We also brought our dog and were totally blindsided by the price of the "non refundable pet deposit." It was $175. I can see paying this somewhere else but not here. That was a rip off. The staff was super nice and courteous. Nothing but good things to say about them.
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01carly
Miamisburg, Ohio, United States
"Nice"
TripAdvisor user rating 4 out of 5
Reviewed November 14, 2017 NEW
Great stay but the parking for the creekview rooms is extremely tight especially if you drive a truck, there is a wall directly behind the parking spots and spaces are tight so it does make it difficult also for the price for the rooms this hotel does not offer a continental breakfast, the front desk said that because they have a resturant you can go over there and buy one, that was a disappointment, we are used to staying in hotels at this same price range and getting a continental breakfast as well as a coupon for a nearby breakfast house that is at least for 10% off. Hotel room was clean and spacious but doubt we would stay here again because of the perks and parking
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Lori C
"Needs serious updating "
TripAdvisor user rating 2 out of 5
Reviewed November 13, 2017 NEW
Room was clean with the exception of some dead bugs on the carpet next to the sliding glass door going out onto the balcony. The main issue with this hotel, at least the section we stayed in, is it needs updating badly. The tub was discolored and full of scratches, TV set was at least 6 years old or older with scratches on the screen, and every piece of furniture was scratched and dented...more so than what one would expect with normal wear and tear. The room was big and offered plenty of room and was ok for the price. Has great potential and we might consider staying again with some bathroom and furniture updates.
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Cherie H
"Happily surprised"
TripAdvisor user rating 5 out of 5
Reviewed November 12, 2017 NEW
First of all, the front staff is amazing! They were especially friendly and helpful. Special kudos to Janet (Guin?). We booked through a 3rd party who said we'd have a deluxe room with fireplace. The room we were checked into was a nice queen room, but didn't have the fireplace. My husband went and talked to Janet and lickety split she changed our room to what we had in mind, and did it with as much kindness as our initial check-in. As a heads up for people using a 3rd party-not every room has a fireplace and there's no such thing as a deluxe room. It's king/queen and mountain/River view. We were a little nervous before we came because of all of the negative reviews, but I'm glad to say we are more than pleased. It's clean, friendly, and a great location. Sure, it doesn't have all the fancy decorations of the Hilton but honestly, how much time are you going to spend in your room looking at the walls? I definitely recommend River Terrace! We will be visiting again!
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Tom D
Levittown, New York
"Great View, Very Clean"
TripAdvisor user rating 5 out of 5
Reviewed November 11, 2017 NEW
Had a balcony view of the river and it was amazing! The customer service was very nice and the room was very clean. The location is perfect because it is one street away from the main street so it is a close walk but also quiet at night. No complaints, everything was great!
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Frequently Asked Questions about River Terrace Resort & Convention Center

How many rooms are available at River Terrace Resort?
There are 205 rooms available at this property.

How many different buildings comprise River Terrace Resort?
There are a total of seven buildings.

How many adjoining rooms are available at your property?
151 rooms adjoin to another room.

Do you have a restaurant on-site? A lounge? Gift shop?
Drafts Sports Bar & Grill is located on-site, and is open seasonally.

Do you have a minimum age required for check-in at River Terrace Resort?
All guests must be at least 21 to check-in at this property.

Do you have any resort fees?
No.

Do you charge for cribs or rollaways?
No.

What are your pool hours?
The pool is open from 10am-10pm.

Is late check-in available?
Yes. Guests can check-in at any time.

Is the River Terrace Resort located on a trolley stop?
Yes.

Is River Terrace Resort pet friendly?
Yes.  A $100.00 pet deposit is required at time of check-in. If there is no damage upon checkout, the deposit will be returned. A separate $170 nonrefundable cleaning fee is required at check-in. One dog or one cat is allowed per unit and must not exceed 60 pounds. There are breed limitations. Guests with service animals will not be charged any of the above fees.