Edgewater Hotel & Conference Center in Gatlinburg, TN

402 River RoadGatlinburg, TN 37738
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Overview

Edgewater Hotel is centrally located in Downtown Gatlinburg, just a short walk from Ripley’s Aquarium and with easy access to the Great Smoky Mountains National Park. Budget-friendly rooms boast free Wi-Fi, private balconies, mini fridges, microwaves, a flat screen TV, and more. Amenities include heated indoor/outdoor pool and free continental breakfast. *Note: The indoor pool is temporarily closed and is expected to reopen in March.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Continental breakfast.
  • Free Wi-Fi.
  • Indoor/outdoor pool.
  • Microwave, mini-fridge, and flat screen TVs in-room.
  • 5 minute walk from Ripley's Aquarium of the Smokies.
  • 0.9 miles from the Great Smoky Mountains National Park.
  • 6 minutes' walk from the Space Needle's observation deck.
  • Minimum check-in age is 18.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Complimentary Breakfast
  • Complimentary Newspapers
  • Elevator
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Handicapped Access
  • Hot Tub
  • Ice Machines
  • Indoor Pool
  • Inside Corridors
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Parking garage
  • Smoke-free Property
  • Sun Deck
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Description

from Edgewater Hotel & Conference Center
Check-In: 4:00pm Check-Out: 11:00am
The Edgewater Hotel & Conference Center is a family friendly hotel with something to offer most every visitor, whether you're vacationing with your family, hiking the Great Smoky Mountains, honeymooning or attending a convention at the Gatlinburg Convention Center. The Edgewater is perched on the banks of the Little Pigeon River, just a 5-minute walk to Ripley’s Aquarium of the Smokies, and steps away from many other area attractions.

Our hotel features a free continental breakfast, heated indoor/outdoor pool with slide and two hot tubs, and an exercise room.

Guests can trout fish in the front yard. (TN fishing license required.) There's also 7,000 square feet of meeting space, including a ballroom. Parking is free in the covered garage.

Reserve Gatlinburg Customer Reviews

3 Reviews
Sharita R.
Roanoke, VA
1 Review
Verified Traveler
"mini getaway!"
August, 2016
The hotel was nice. Within walking distance of everything. I would have my family stay again.
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Tip: close to everything. if using a large vehicle for travel the garage is very tight.

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Reserve Gatlinburg Customer
cincinnati, OH
1 Review
Verified Traveler
"Perfect location!"
August, 2016
Cramped grarge, and needs some minor updating. But overall clean, excellent location, and friendly staff.
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Tip: Perfect location.

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larry coyle
richmond, KY
1 Review
Verified Traveler
"Loved it!"
June, 2016
Great location and very nice. Friendly people and clean rooms.
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Tip: Refrigerator in the room.

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TripAdvisor Reviews
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Steve M
"Sadly this is it for our family"
TripAdvisor user rating 3 out of 5
Reviewed January 15, 2018 NEW
Hate to say it but The Edgewater has lost it's charm for us . The staff is great and very friendly at all times . Cleaning staff does a great job and very professional . I guess our main concern are the large groups of youth that we're there the time of our visit . We've been using the Edgewater for at least the last 12 years and have never had one complaint so this is legit for sure . These kids were the absolute worst . They took over the whole hotel . Played on the elevators at all times . Ran up and down the halls . Banged on doors . You get the gist at this point.... Left a day earlier than we had to just to get away from them . Their adult supervision just turned them loose I suppose with no regard . Again the hotel can only do so much to control this and I did not directly complain until we checked out on 1/14/18 . The man at the desk stated the same thing I did but in softer words for sure . At what point do you take action and put people out or at least make them feel like they will be put out ? After 12 years of patronage it's time to say goodbye to the Edgewater .
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jsherrin
Braxton
"Great hotel"
TripAdvisor user rating 4 out of 5
Reviewed January 06, 2018 NEW
Stayed here with our youth group after Christmas 2017 for Xtreme Winter. Great hotel! Clean and cozy! Staff was not very friendly at all! Front desk was nice and friendly but other staff was very unfriendly. Nice rooms and great location! Would stay again but they need to weed out a few grounds workers.
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katewake
Simcoe, Ontario
"Great Location, Nice Amenities!"
TripAdvisor user rating 5 out of 5
Reviewed January 01, 2018 NEW
My family and I stayed here for one night before we were able to get into our cabin rental. This hotel is easy to access and has convenient parking. It's also really close to everything in downtown Gatlinburg - next door to The Mysterious Mansion and across the street from one of the chair lift rides. The room was clean and comfortable and had a decent view. I chose this hotel since I wanted to find one with an indoor pool for my kids and the photos of the pool looked nice. The pool was clean and warm and it was nice to swim both indoors and outdoors in December. Check in and out was quick and easy and the staff was very friendly. They also allowed me to keep my car in the garage past check-out time since we weren't done shopping and looking around yet. I'm not sure if this is something they always do or if it's because they weren't very full. However, if we would have had to move, there's a public parking lot right across the street. We only had one complaint and that was the speed of the elevators. It seemed to take a really long time to get the elevator to our floor -- we overheard some other guests complain as well. Not exactly a deal breaker, but just a minor annoyance. I would definitely choose this hotel again should we ever return to the area. I would also recommend it to others, especially those who have children who like to swim.
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ebitner
Ellettsville, IN
"They redeemed themselves"
TripAdvisor user rating 4 out of 5
Reviewed December 31, 2017 NEW
Some may recall that I left a not so pleasant review of The Edgewater Hotel in November of 2016. As I am aware that anyone or any place can have an off day we decided to give them another try this past November (2017). I'm happy to report that they made out better this trip than last year. The room was cleaner and everything worked in the bathroom. The front desk personnel seemed to be more responsive and wanted to make sure quests were happy as well. A couple of draw backs that I'm aware of that may help with small issues. 1) The parking - this is a very tight parking garage and they don't police it to make sure that the smaller cars park on the upper level (as specified by signage in the garage) nor do they make sure that only handicap people park in the handicap designated spots. And even when it is reported that non-guests are parking in the garage they don't seem to do anything about it. I personally seen an out of towner park in the garage taking up premium space so they could walk across the street to the chili cook-off and reported it and the staff did nothing to remedy it. I guess that means that we all have free parking there when needed so don't feel like you have to pay $10 to park anywhere anymore. 2) The breakfast is still not all that much. Yes, it's still the normal sausage and scrambled eggs but that's about it. Not much of a variety from day to day. this is something they DO have control over and should consider throwing in a little variety occasionally other than just on a Saturday where they throw in a little tasteless gravy. Other than those two relatively small issues I feel they made great improvements from last year and I'll definitely be back again in 2018..
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joto60
Milledgeville, Georgia
"Nice stay "
TripAdvisor user rating 5 out of 5
Reviewed December 30, 2017 NEW
Ww visit thjs area every year before Christmas to see the lights and decorations. This hotel is perfect to stay at, which we do every year. Easy walk to town and shops. Great staff. Good breakfast. Always enjoy our stay.
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