Crossroads Inn & Suites in Gatlinburg, TN

440 ParkwayGatlinburg, TN 37738
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Southern hospitality meets extraordinary comfort at this conveniently located Gatlinburg hotel. On-site amenities include a free hot breakfast, a fitness center, outdoor pool, complimentary Wi-Fi, and free parking. All rooms include Wi-Fi, electronic door entry, microwave, hair dryer, flat panel TV, and more. Located right in downtown Gatlinburg, you’ll be close to all of the major attractions.


from Crossroads Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am
Enjoy comfort, convenience and affordability at the Crossroads Inn and Suites in Gatlinburg. Our convenient Parkway location is just a short walk away from Gatlinburg attractions including Sweet Fanny Adams Theatre, Ripley's Aquarium, and more.

Our owners have a rich tradition in caring for guests in Gatlinburg and we look forward to serving you. Our recently refreshed hotel rooms offer you spacious comfort for your Smoky Mountain vacation getaway.

Hotel Amenities at Crossroads Inn & Suites -
• Free Hot Breakfast • Free Wi-Fi • Outdoor Seasonally Heated Pool • Fitness Room • Guest Laundry • Ice/Vending Machines • Elevator • Exterior Corridors • Free Parking • Lobby Business Station • Fax & Photocopy Services

Reserve Gatlinburg Customer Reviews

Teresa Webb
Morganton , NC
1 Review
Verified Traveler
May, 2018
Hotel was clean, beds and pillows were comfortable staff was friendly. They were working on the pool but it was too cold and raining to use anyway
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Tip: Breakfast was eggs toast biscuits and gravy and pancakes

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TripAdvisor Reviews
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John G
Savannah, Ga
"Road trip"
TripAdvisor user rating 4 out of 5
Reviewed June 19, 2018 NEW
We took a quick road trip to the Gatlinburg area. We had no reservations and planned on getting a room when we got to town. I know that type of trip scares people but it is standard practice for me. we had the 6 year old grandson with us. The hotel was a nice clean hotel with a nice pool for the grandson. based on the location it was easy walking around town. We will stay again.
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Barbara J
McMinnville, Tennessee, United States
"Sweet Little Place"
TripAdvisor user rating 4 out of 5
Reviewed June 18, 2018 NEW
We came in late, check in was quick and friendly. We had a two night stop-over in Gatlinburg on our way further east. Crossroads Inn and Suites gave us a nice first floor room that was very clean and the pool was great for the kids. The Free breakfast was very nice, the coffee was strong. The beds were a little hard for my taste but the ac worked great, the shower pressure was decent. For a quick weekend, I would definitely consider staying here again.
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Amy S
Evansville, IN
"A great place to stay"
TripAdvisor user rating 5 out of 5
Reviewed June 07, 2018 NEW
This was our second visit to Crossroads Inn this year and will definitely stay again next time we are in Gatlinburg. The rooms are clean,the beds are very comfortable and the staff is very friendly. It's in walking distance to many Gatlinburg attractions. Also my daughter loved the pool!
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Atlanta, Georgia
"Unless you just want a crash pad."
TripAdvisor user rating 1 out of 5
Reviewed June 01, 2018 NEW
The staff was very nice but the rooms look like they are out of a 1970s trucker movie. Everything was in a shade of brown. Not very appealing. The pool had caution tape covering it. I was looking forward to a dip in the pool but it wasn’t usable and our room had a view of a construction site. To top it off our room smelled like toxic cleaning products. The only good thing about the hotel was the location. It is in downtown Gatlinburg.
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Kathleen M
"Bad accounting"
TripAdvisor user rating 1 out of 5
Reviewed June 01, 2018 NEW
I am very very disappointed with the bookkeeping and apparent deceptive accounting policies followed by this hotel. I had two bad experiences within one month. First was when they took my money $103 when I made the reservation several weeks ago which was wrong! My credit card was supposed to only be used to hold my reservation; I was not supposed to be charged until checkin. Then the second bad experience I had was when they took my money again on May 31st; even though I Cancelled my reservation on May 25th and never stayed there! How wrong is that! They are very quick to take your money, and very slow to refund your money! Will not ever make a reservation with this hotel again ):
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Frequently Asked Questions about Crossroads Inn and Suites

What in-room amenities are available?
Dependent on the type of room you book, some or all of the following amenities will be available:
•    Plush Pillows
•    Non-Smoking Rooms
•    Electronic Door Entry
•    Free Wi-Fi
•    Sitting/Living Room
•    Jacuzzi tub
•    Gas Fireplace
•    32" Flat-Panel Cable TV
•    Refrigerator
•    Microwave
•    Hair Dryer
•    Iron & Ironing Board

What on-site amenities are available?
Guests can enjoy the following amenities:
•    Outdoor Pool
•    Fitness Center
•    Free Hot Breakfast
•    Business Station
•    Guest Laundry
•    Ice/Vending Machines
•    Free Parking

Where is the hotel located?
Our address is 440 Parkway, Gatlinburg, TN 37738.