Crossroads Inn & Suites in Gatlinburg, TN

440 ParkwayGatlinburg, TN 37738
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Southern hospitality meets extraordinary comfort at this conveniently located Gatlinburg hotel. On-site amenities include a free hot breakfast, a fitness center, outdoor pool, complimentary Wi-Fi, and free parking. All rooms include Wi-Fi, electronic door entry, microwave, hair dryer, flat panel TV, and more. Located right in downtown Gatlinburg, you’ll be close to all of the major attractions.

Property Amenities

  • 24 Hour Front Desk
  • Beach/pool towels
  • Business Center
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Non-Smoking Rooms
  • Outdoor Pool (seasonal)
  • Outside Corridors
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from Crossroads Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am
Enjoy comfort, convenience and affordability at the Crossroads Inn and Suites in Gatlinburg. Our convenient Parkway location is just a short walk away from Gatlinburg attractions including Sweet Fanny Adams Theatre, Ripley's Aquarium, and more.

Our owners have a rich tradition in caring for guests in Gatlinburg and we look forward to serving you. Our recently refreshed hotel rooms offer you spacious comfort for your Smoky Mountain vacation getaway.

Hotel Amenities at Crossroads Inn & Suites -
• Free Hot Breakfast • Free Wi-Fi • Outdoor Seasonally Heated Pool • Fitness Room • Guest Laundry • Ice/Vending Machines • Elevator • Exterior Corridors • Free Parking • Lobby Business Station • Fax & Photocopy Services

Reserve Gatlinburg Customer Reviews

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TripAdvisor Reviews
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Kissimmee, Florida
"Great Family Owned Hotel"
TripAdvisor user rating 5 out of 5
Reviewed December 01, 2017 NEW
Stayed here for two nights in late November 2017, we were able to be upgraded to a King Suite Room which included a personal fireplace which was a great amenity. Beds were comfortable and two different window units allow for the room to be warmer in one room than the living area. Bathroom had a heater which was also nice. Complimentary Breakfast was alright, could have used a little more variety but it was a nice amenity and the lady running it was very kind as well. The front desk staff was very friendly and offered great advice.
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"Nice clean rooms"
TripAdvisor user rating 4 out of 5
Reviewed November 17, 2017 NEW
We stayed for one night while going to a show at Sweet Fannie Adams. The rooms were huge. The bathrooms have a sink inside and out of the shower area. This was nice because we had 3 women trying to get ready at the same time. Every employee we talked to was super nice. We went to borrow a cork screw because we forgot ours and they gave us one. Ann in the breakfast area was great! She made sure we were happy! The beds were comfortable, plenty of pillows, and no complaints.
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Pickerington, Ohio
TripAdvisor user rating 4 out of 5
Reviewed November 09, 2017
Our room was a suite with a fireplace. The room was very clean, had a nice TV and also a TV in the bedroom. The bed, mattress and linen were very clean and the mattress looked fairly new. We were on the fourth floor and were pleased to know that they have an elevator as well as ramps instead of steps. There is a hot breakfast offered and was not to bad. The staff was very friendly and helpful. It's just around the corner from all the downtown activity and was to walk or catch the trolley. We enjoyed our stay!
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Albert C
Columbia, South Carolina
"Gatlinburg getaway"
TripAdvisor user rating 4 out of 5
Reviewed November 08, 2017
Nice place to stay. Large rooms and comfortable bed. this placewould get a higher rating but their breakfast doesn't compare with other places nearby. They used to have sausage with the breakfast items but quit having them to "cut cost" I was told. Also no instant grits also to "cut cost." Really!!! Then they ran out of coffee creamer and I was told they cut back on their weekly orders to "cut cost." They've gone up on their rates and giving less to the guests!
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Cumming, Georgia
"Huge clean rooms"
TripAdvisor user rating 4 out of 5
Reviewed November 04, 2017
We stayed at Crossroads just one night. Great location, close to shopping and getting in the SMNP. Room was huge and in good condition. Hotel staff was very pleasant to deal with. A shout out to the great staff in the breakfast room, Anne was a delight to talk with during our breakfast. One suggestion about breakfast would be to add sausage to the gravy and have some fruit. Overall it was a good experience. Would stay there again for sure.
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Frequently Asked Questions about Crossroads Inn and Suites

What in-room amenities are available?
Dependent on the type of room you book, some or all of the following amenities will be available:
•    Plush Pillows
•    Non-Smoking Rooms
•    Electronic Door Entry
•    Free Wi-Fi
•    Sitting/Living Room
•    Jacuzzi tub
•    Gas Fireplace
•    32" Flat-Panel Cable TV
•    Refrigerator
•    Microwave
•    Hair Dryer
•    Iron & Ironing Board

What on-site amenities are available?
Guests can enjoy the following amenities:
•    Outdoor Pool
•    Fitness Center
•    Free Hot Breakfast
•    Business Station
•    Guest Laundry
•    Ice/Vending Machines
•    Free Parking

Where is the hotel located?
Our address is 440 Parkway, Gatlinburg, TN 37738.