Crossroads Inn & Suites in Gatlinburg, TN

440 ParkwayGatlinburg, TN 37738
View on Map

Crossroads Inn and Suites is not currently available.

Check out our other great Gatlinburg Hotels & Lodging.


Southern hospitality meets extraordinary comfort at this conveniently located Gatlinburg hotel. On-site amenities include a free hot breakfast, a fitness center, outdoor pool, complimentary Wi-Fi, and free parking. All rooms include Wi-Fi, electronic door entry, microwave, hair dryer, flat panel TV, and more. Located right in downtown Gatlinburg, you’ll be close to all of the major attractions.


from Crossroads Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am
Enjoy comfort, convenience and affordability at the Crossroads Inn and Suites in Gatlinburg. Our convenient Parkway location is just a short walk away from Gatlinburg attractions including Sweet Fanny Adams Theatre, Ripley's Aquarium, and more.

Our owners have a rich tradition in caring for guests in Gatlinburg and we look forward to serving you. Our recently refreshed hotel rooms offer you spacious comfort for your Smoky Mountain vacation getaway.

Hotel Amenities at Crossroads Inn & Suites -
• Free Hot Breakfast • Free Wi-Fi • Outdoor Seasonally Heated Pool • Fitness Room • Guest Laundry • Ice/Vending Machines • Elevator • Exterior Corridors • Free Parking • Lobby Business Station • Fax & Photocopy Services

Reserve Gatlinburg Customer Reviews

Teresa Webb
Morganton , NC
1 Review
Verified Traveler
May, 2018
Hotel was clean, beds and pillows were comfortable staff was friendly. They were working on the pool but it was too cold and raining to use anyway
Read More
Tip: Breakfast was eggs toast biscuits and gravy and pancakes

Was this review helpful? Yes

TripAdvisor Reviews
TripAdvisor user image
Louisville, Kentucky
"Anniversary Trip"
TripAdvisor user rating 5 out of 5
Reviewed September 11, 2018 NEW
This was our second trip to Crossroads Inn and Suites. This time we had 2 standard rooms on the first floor. The rooms were clean, check-in was a breeze, and the rooms were serviced properly each day. What more could you ask for. We love the location of Crossroads Inn and Suites as it relates to the main strip in Gatlinburg, as everything is within walking distance. You park your car once, and never have to drive. The complimentary breakfast was great, and my family enjoyed it each day during our trip. I had the opportunity to enjoy the pool as well. Crossroads Inn and Suites has everything you need for a good nights rest. We will definitely be coming back again soon!!!
Read More
TripAdvisor user image
"December 2017"
TripAdvisor user rating 5 out of 5
Reviewed August 29, 2018 NEW
I was there with my granddaughter last December and it was such a wonderful experience. We had the best time and the staff was so nice. They checked on us to make sure that we had what we needed and the breakfast was fantastic We both loved our trip there and hope to get back there again. I felt like I was with family I could not believe the hospitality they showed us. I can only imagine how much nicer it is now as they have done a remodel. Looking forward to going back.
Read More
TripAdvisor user image
Citronelle, Alabama
"Wonderful place to stay"
TripAdvisor user rating 5 out of 5
Reviewed August 16, 2018
I would recommend Crossroads Inn and Suites. Nice place to stay. It is right on the main road in Gatlinburg. Walking distance for downtown Gatlinburg. Hotel is nice and clean. We stayed in July, 2018. Stayed there in June, 2017 too. Completely satisfied both times. And as luck would have it we were in the same room for both visits. It was a wonderful experience. Will stay there again when we go back next year.
Read More
TripAdvisor user image
Kathy G
"First stay"
TripAdvisor user rating 2 out of 5
Reviewed August 14, 2018
We stayed here last week the bed was confortable, but that's the only thing good I can say, no water preesure, could not connect to wifi,breakfast was not refilled, no meat, no waffle batter, no toast, only apple juice, no orange juice.will not recommend this place to anyone and will not stay here again.
Read More
TripAdvisor user image
Teiera C
Kenton, Ohio, United States
"Home Away from Home"
TripAdvisor user rating 5 out of 5
Reviewed July 20, 2018
We stayed here for 6 days and 5 nights. I was shocked to find how big our room was. Two queen beds with more than enough space in the room then you got a huge two room bathroom. We were on the first floor, which wasn't a issue we still had a view of the mountain line while sitting outside. The view from outside the breakfast area was amazing. Breakfast was okay, I am a huge eggs-and-bacon type of breakfast person so it was hard for me to get over the fact that they had no meats with their hot breakfast. The pool and splash pad for younger ones was amazing. They have posted hours for the pool but a lot of the nights people were out there as late as they wanted. We were right next to the ramp going up/down and we could hear it all. That was my only complaint about our room. Hotel itself was perfect for the couple who want to park and walk everywhere. Its what we did. Staff were all very friendly. Room was clean and housekeeping was always on top of it. I will definitely rebook with them in the future. Worth every penny.
Read More

Frequently Asked Questions about Crossroads Inn and Suites

What in-room amenities are available?
Dependent on the type of room you book, some or all of the following amenities will be available:
•    Plush Pillows
•    Non-Smoking Rooms
•    Electronic Door Entry
•    Free Wi-Fi
•    Sitting/Living Room
•    Jacuzzi tub
•    Gas Fireplace
•    32" Flat-Panel Cable TV
•    Refrigerator
•    Microwave
•    Hair Dryer
•    Iron & Ironing Board

What on-site amenities are available?
Guests can enjoy the following amenities:
•    Outdoor Pool
•    Fitness Center
•    Free Hot Breakfast
•    Business Station
•    Guest Laundry
•    Ice/Vending Machines
•    Free Parking

Where is the hotel located?
Our address is 440 Parkway, Gatlinburg, TN 37738.