Crossroads Inn & Suites in Gatlinburg, TN

440 ParkwayGatlinburg, TN 37738
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Southern hospitality meets extraordinary comfort at this conveniently located Gatlinburg hotel. On-site amenities include a free hot breakfast, a fitness center, outdoor pool, complimentary Wi-Fi, and free parking. All rooms include Wi-Fi, electronic door entry, microwave, hair dryer, flat panel TV, and more. Located right in downtown Gatlinburg, you’ll be close to all of the major attractions.

Property Amenities

  • 24 Hour Front Desk
  • Beach/pool towels
  • Business Center
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Non-Smoking Rooms
  • Outdoor Pool (seasonal)
  • Outside Corridors
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from Crossroads Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am
Enjoy comfort, convenience and affordability at the Crossroads Inn and Suites in Gatlinburg. Our convenient Parkway location is just a short walk away from Gatlinburg attractions including Sweet Fanny Adams Theatre, Ripley's Aquarium, and more.

Our owners have a rich tradition in caring for guests in Gatlinburg and we look forward to serving you. Our recently refreshed hotel rooms offer you spacious comfort for your Smoky Mountain vacation getaway.

Hotel Amenities at Crossroads Inn & Suites -
• Free Hot Breakfast • Free Wi-Fi • Outdoor Seasonally Heated Pool • Fitness Room • Guest Laundry • Ice/Vending Machines • Elevator • Exterior Corridors • Free Parking • Lobby Business Station • Fax & Photocopy Services • 10% Discount at Atrium Restaurant on-site

Reserve Gatlinburg Customer Reviews

Have you been to Crossroads Inn and Suites? Share your knowledge and be the first to review this.
TripAdvisor Reviews
TripAdvisor user image
Moline, Illinois
"Affordable, clean, quiet and friendly"
TripAdvisor user rating 5 out of 5
Reviewed April 14, 2017
Best value we have found in last 7 days on the road. Room 115 - exceptionally clean, large, bathroom spotless and extra sink outside of bath. Pool relaxing and big enough to swim a little. Staff is top shelf - caring and friendly! Stumbled upon this towards the end of main tourist road , near aquarium, so quiet and out of frenzy. Nice location- 1 block to shops,restaurants,etc. Can take trolley if don't want to walk. Good, simple,hot breakfast- homemade, excellent biscuit and gravy!!
TripAdvisor user image
Dewayne M
"Do not waste your time and money!!!!!!"
TripAdvisor user rating 1 out of 5
Reviewed April 08, 2017
Checked out this morning stayed three nights had to move rooms because the heat did not work in the first room it had a fireplace but was told that they were all turned off second room the toilet would not flush called and they never even came and looked at it the wifi is horrible called about it several times was told they would reset router but it did not help. When I checked out told the attendant about all of the problems and in a very demeaning tone she said aww.
TripAdvisor user image
Murfreesboro, Tennessee
"Friendly staff "
TripAdvisor user rating 4 out of 5
Reviewed March 30, 2017
Hotel and room were good. Staff is friendly and helpful. Roof was being renovated. This hotel is not far from the Ripley's Aquarium of the Smokies and the Arcadia Space needle. Breakfast is on the 4th floor and it was good.
TripAdvisor user image
Dustin H
"anniversary getaway "
TripAdvisor user rating 3 out of 5
Reviewed March 12, 2017
Was a decent room for the price... bed was nice and room was clean. I liked the fireplace and living room space the furniture was comfortable. I liked that the room had two tvs and a bedroom with a separate door. Some negatives were that there is only one elevator so if you're in the top room it's a good amount of stairs or a long walk. there wasn't much vending choices, mainly coke or sodas ... only saw cans no resealable bottles except for a child size bottle of water. a can would cost you $1.25 a little steep ... It was a little busy for this time of year, so parking was hard to find if you come back late at night. Overall we would stay again.
TripAdvisor user image
Matthew W
Pulaski, Virginia
"Nice clean hotel"
TripAdvisor user rating 5 out of 5
Reviewed March 06, 2017
Great stay at a very nice hotel. Hotel was very clean and is located right in the heart of Gatlinburg. It is within walking distance to the aquarium which is a must if you visit. Nice friendly staff, great breakfast, and a nice outdoor pool. Will be staying here again in the future.

Frequently Asked Questions about Crossroads Inn and Suites

What in-room amenities are available?
Dependent on the type of room you book, some or all of the following amenities will be available:
•    Plush Pillows
•    Non-Smoking Rooms
•    Electronic Door Entry
•    Free Wi-Fi
•    Sitting/Living Room
•    Jacuzzi tub
•    Gas Fireplace
•    32" Flat-Panel Cable TV
•    Refrigerator
•    Microwave
•    Hair Dryer
•    Iron & Ironing Board

What on-site amenities are available?
Guests can enjoy the following amenities:
•    Outdoor Pool
•    Fitness Center
•    Free Hot Breakfast
•    Business Station
•    Guest Laundry
•    Ice/Vending Machines
•    Free Parking

Where is the hotel located?
Our address is 440 Parkway, Gatlinburg, TN 37738.