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Crossroads Inn & Suites in Gatlinburg, TN

440 ParkwayGatlinburg, TN 37738
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Southern hospitality meets extraordinary comfort at this conveniently located Gatlinburg hotel. On-site amenities include a free hot breakfast, a fitness center, outdoor pool, complimentary Wi-Fi, and free parking. All rooms include Wi-Fi, electronic door entry, microwave, hair dryer, flat panel TV, and more. Located right in downtown Gatlinburg, you’ll be close to all of the major attractions.

Property Amenities

  • 24 Hour Front Desk
  • Beach/pool towels
  • Business Center
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Non-Smoking Rooms
  • Outdoor Pool (seasonal)
  • Outside Corridors
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from Crossroads Inn and Suites
Check-In: 3:00pm Check-Out: 11:00am
Enjoy comfort, convenience and affordability at the Crossroads Inn and Suites in Gatlinburg. Our convenient Parkway location is just a short walk away from Gatlinburg attractions including Sweet Fanny Adams Theatre, Ripley's Aquarium, and more.

Our owners have a rich tradition in caring for guests in Gatlinburg and we look forward to serving you. Our recently refreshed hotel rooms offer you spacious comfort for your Smoky Mountain vacation getaway.

Hotel Amenities at Crossroads Inn & Suites -
• Free Hot Breakfast • Free Wi-Fi • Outdoor Seasonally Heated Pool • Fitness Room • Guest Laundry • Ice/Vending Machines • Elevator • Exterior Corridors • Free Parking • Lobby Business Station • Fax & Photocopy Services • 10% Discount at Atrium Restaurant on-site

Reserve Gatlinburg Customer Reviews

Have you been to Crossroads Inn and Suites? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Michelle V
Science Hill, Kentucky
"Family reunion in Gatlinburg."
TripAdvisor user rating 4 out of 5
Reviewed June 25, 2017 NEW
Our family goes too Gatlinburg every summer for our family reunion. This year we had 13 rooms for our group. This was our first year at Crossroads we had been staying at the Twin Islands across the road and it has been torn down so we chose Crossroads. We all enjoyed our stay at the hotel. It was clean and the people in the office are so nice. They have a free breakfast each morning which is good but what makes it even better is the lady from Twin Islands hotel that had done the breakfast there was at Crossroads now. She is such a sweetie. The location is great as you can walk downtown. We already have contacted he office forr our trip next year. We have been coming for thirty plus years and this is my favorite place so far.
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Smyrna, Georgia
"Good location, close to everything"
TripAdvisor user rating 3 out of 5
Reviewed June 24, 2017 NEW
Crossroads Inn is a walking distance to everything in Gatlinburg which is a small town. There is free parking. My room was spacious well appointed though little dated. Bed was comfortable, There is TV, and free WiFi but the speed is relatively slow around 3MBS, and service can be intermittent. Though the hotel is on a major street it was not loud and relatively quite. There is swimmingpool which I did not use. They have free breakfast, but you can forget about it. It is very meager.
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Donna B
Dayton, Ohio
"Wonderful stay"
TripAdvisor user rating 5 out of 5
Reviewed June 18, 2017 NEW
We booked 2 nights to see if we would like to replace our favorite hotel Best Western Twin Island that closed last November and enjoyed it so much we extended out stay. The room was really nice. Clean and very big. We stayed on the 2nd floor and the view was nice but the next time we stay on the 3rd or 4th instead. The views were wonderful higher up. The people working there were so friendly and helpful. Understand how sad we were because of their other hotel Twin Island closing and went out of their way we felt to make use feel welcome. We well be back.
TripAdvisor user image
Jessica B
"Short stay"
TripAdvisor user rating 4 out of 5
Reviewed June 13, 2017 NEW
We came a day early and decided to stay here since our hotel didn't have any available room. The front desk personnel were very nice. The room was large and clean. Beds were comfortable. Would recommend staying on the 4th floor for the better view. WiFi was great and easy access.
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robert b
cross hill
TripAdvisor user rating 5 out of 5
Reviewed June 08, 2017 NEW
we stayed here on 6/2/17-6/4/17. and had a great time. the room was big not small like some places we've stayed at. the whole staff was very friendly to the family. check in was a breeze. the pool was big and is 8 foot deep on one end which is very hard to find at a hotel. the rooms was clean, tv worked the a/c worked good , the bed was very comfortable. the price was good. the breakfast was good , but could've been better or should I say alittle more variety that would have made it better. over all a great stay and will plan to stay there again. thanks yall.

Frequently Asked Questions about Crossroads Inn and Suites

What in-room amenities are available?
Dependent on the type of room you book, some or all of the following amenities will be available:
•    Plush Pillows
•    Non-Smoking Rooms
•    Electronic Door Entry
•    Free Wi-Fi
•    Sitting/Living Room
•    Jacuzzi tub
•    Gas Fireplace
•    32" Flat-Panel Cable TV
•    Refrigerator
•    Microwave
•    Hair Dryer
•    Iron & Ironing Board

What on-site amenities are available?
Guests can enjoy the following amenities:
•    Outdoor Pool
•    Fitness Center
•    Free Hot Breakfast
•    Business Station
•    Guest Laundry
•    Ice/Vending Machines
•    Free Parking

Where is the hotel located?
Our address is 440 Parkway, Gatlinburg, TN 37738.