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Brookside Resort in Gatlinburg, TN

463 East ParkwayGatlinburg, TN 37738
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Situated on 10 beautiful acres by Roaring Fork stream, Brookside Resort offers comfortable and convenient lodging just minutes from Ripley's Aquarium and the Great Smoky Mountains National Park. Guests can enjoy in-room mini refrigerators, cable TV and private balconies. Amenities include an exercise room, two outdoor pools with slides and a waterfall, free daily breakfast and Wi-Fi, and more.

Good To Know

from Ashley, one of our Gatlinburg Travel Experts
  • Two Outdoor pools and an 8-foot waterfall.
  • Onsite activities include basketball, shuffleboard, BBQ picnic grounds, gardens and playground.
  • Complimentary breakfast.
  • Free Wi-Fi.
  • Private balconies.
  • Minifridges in-room.
  • Set on 10-acres by Roaring Fork stream.
  • 11 minutes' walk from Ripley's Aquarium.
  • 1.6 miles from the Great Smoky Mountains National Park.
  • Located on Trolley Stop.

Property Amenities

  • Barbecue Grill(s)
  • Basketball Goals
  • Beach/pool towels
  • Children's Pool
  • Complimentary Breakfast
  • Elevator
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool (seasonal)
  • Outside Corridors
  • Patio/Veranda
  • Picnic Area
  • Playground
  • Sun Deck
  • Waterslide
  • Wedding Services
Read All


from Brookside Resort
Check-In: 4:00pm Check-Out: 11:00am
Brookside Resort is located 1/2 mile up “East Parkway” from Light 3 in Gatlinburg. Our 10-acre resort offers ample free parking for guests and buses. Activities include basketball, shuffleboard, BBQ picnic grounds, gardens and playground. Swim in our 2 outdoor pools. Big kids play in our 8-foot waterfall and little kids love the kiddie pool. Or take it easy; sun on our elevated decks and people watch. Relax to the sounds of the Roaring Fork mountain stream as it cascades from the National Park. Feed the birds from our covered bridge or enjoy the river walk.

Hop on the Gatlinburg Trolley or walk to Ripley’s Aquarium, or any number of local attractions and restaurants. Visit the Great Smoky Mountain National Park or Gatlinburg’s famous Arts and Crafts Community. Just a short drive away is Dollywood, the Titanic Museum and Dixie Stampede.

Free hot continental breakfast is served from 8:00am to 10:00am. Breakfast features the Southern tradition “Biscuits & Gravy”, and our healthy Oatmeal Bar complete with brown sugar and raisins. We also serve "Teddy Bear" shaped waffles, fresh pastries, cold cereal, coffee, milk and orange juice.

Our rustic, country accommodations are located in three buildings: the 3-story LeConte Tower, the 4-story Clingman Tower, and the 2-Story Creekside. Guests can also enjoy the state-of-the-art exercise room, guest laundry, Wi-Fi, and meeting room..

Our spacious rooms offer cozy beds, a private bathroom, and select rooms upon request with wood-burning fireplace in season and private balcony overlooking Roaring Fork Creek. Firewood available in season at the front desk (first bundle is free, fee for additional).

Room amenities include refrigerator/microwave, cable TV, free local calls, hair dryer, and coffee maker. Iron and ironing board available upon request. Cribs and rollaway beds available upon request for an additional fee.

Reserve Gatlinburg Customer Reviews

17 Reviews
Kimberly Wallace
Edison , OH
1 Review
Verified Traveler
"Family Vacation"
August, 2016
A very quiet and clean place to stay. A little outdated but the rooms were a great size.It was within walking distance to manyou shops and restaurants. Only bad thing is the laundry facility wasnt usable at that time.

Was this review helpful? Yes

Jamie Horn
Irvine, KY
4 Reviews
Verified Traveler
"Great location/stay but needs a little love :)"
August, 2016
Great location, AWESOME pool, creek view is awesome, but the rooms are def in need of some remodeling (especially the bath), but overall was pleased with the stay.
Tip: Very convenient location with an awesome little pizza place a short walk away (Geno's). But not in the middle of all of the chaos. Went during peak season, so a little pricey, but was satisfied and had a great stay!

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cheryl h.
1 Review
"stay away"
August, 2016
I have traveled many places here and abroad, but never have experienced anything this horrible. there were huge unidentified stains.. mold in the fridge, some one prior to us, had left a food carry out carton, and soda in the fridge... the trash can by the elevators were full for 2 days. unable to get a refund, paid in advance. this place doesn't even deserve one star... please stay far away from this place,,,

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Linda Kramer-Betz
Kenosha, WI
1 Review
Verified Traveler
"Affordable Stay"
July, 2016
Nice place for a stay located near many area attractions and a short drive to the Smokies. I liked that it was far enough from the busy downtown area yet close enough to enjoy all of Gatlinburg. Had an issue with our first room but was quickly accommodated to another. The small seating area on the back with the river view was very relaxing. Staff was peasant and very accommodating.

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Reserve Gatlinburg Customer
Knoxville, TN
1 Review
Verified Traveler
"Great and relaxing"
March, 2016
Great place not often you find a hotel you have a seating area on the front and a river view on the back very clean not fancy but I loved it
Tip: You really have a view on river see photo

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Sue Smith
Michie, TN
3 Reviews
Verified Traveler
"Nice affordable getaway"
July, 2015
The resort was well located, close to everything, but away from the busier part of town. Easy access to both the Smokey Mountains and Pigeon Forge attractions. Comfortable accomodations with a lovely patio overlooking a running stream. Friendly and helpful staff, breakfast was not what I had hoped for, but over all a good place to stay.

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Alberto T.
Gainesville, GA
1 Review
Verified Traveler
"Good place to stay !!"
July, 2015
I stayed at the brookside resort with my girlfriend and our son for our vacation . Our three nights there were great , it was quiet not too crowded. The a/c worked great, room was nice and clean. You have your own little patio with a couple chairs and a small table. It less then half a mile down the road from all the main attractions such as the Ripleys aquarium. I'd definitely book another vacation here

Was this review helpful? Yes

Clarksville, TN
1 Review
Verified Traveler
"Great Stay"
July, 2015
My husband and I stayed here in April. The price was awesome! The room wasn't anything spectacular but it was doable. I'm very picky when it comes to staying at hotels or anywhere other than my home. But I survived staying here! The creekside is gorgeous if you get the right angle. Very peaceful. We slept with the window open and I've never slept so good! My husband had their breakfast and said it was good. We have recommended this place to friends and family and have said to stay here again on our next vacation. Oh, and for us it was in the perfect location. Right down the road from the the Gatlinburg strip and not too far from a place we love eating at!
Tip: what you see on the website is not what you may see in person. But that's for anywhere you stay.

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TripAdvisor Reviews
TripAdvisor user image
"Nice stream side location, poor house cleaning service."
TripAdvisor user rating 2 out of 5
Reviewed June 27, 2017 NEW
First the good stuff. This is a locally owned and managed motel with a stream side location. Some of the rooms have private decks that overlook a pretty mountain stream. The motel is located a little away from the main downtown shopping district, and is quiet and private. Easy parking. Our room was very spacious. Now the bad. Our room was not very clean. There was a dead roach on our bathroom floor when we arrived. We left it there to see if the house cleaner would clean it up. They didn't over the four nights we were there. Housekeeping didn't even visit our room on the fourth night of our stay. On the other nights, they picked up our used wash cloths, but didn't leave fresh ones. We used our one allotted soap bar down to the nubbins. A new soap bar would have been nice. The towel and toilet paper fixtures had fallen off the wall and were lying on the counter. The chair had a screw out (lying on the counter) and was rickety. It probably would have been dangerous to sit in, so we didn't. I rate Brookside 1 star for cleanliness / service / maintenance and 3 stars for location/mountain stream. Overall 2 stars. We have stayed here in the past with a better experience. This time was a disappointment. I hope they get better.
TripAdvisor user image
Cincinnati, Ohio
"Okay At Best "
TripAdvisor user rating 3 out of 5
Reviewed June 27, 2017 NEW
Our stay at Brookside was "okay at best". We normally stay elsewhere, but due to the fires and delays in rebuilding we decided to stay here as it's in the same vicinity where we typically stay. I've always loved Brookside's pool area since I was a kid and was excited to now bring my daughter to the pool. Rooms were mediocre at best. We ended up having to stay over in the building in the back to the right of the office. The area over there almost seems "seedy" and I think some of the employees might even live there. We had a strange woman knocking on our door at 7:45a. After looking out the window and telling her she had the wrong room, she then hung out, sitting in a chair a few doors down for a while. Later on she and another person were sitting in a car for a good 10-15 minutes outside our room, with the car running and almost looked passed out. Just very shady behavior and we didn't feel safe over there. Bathroom was super nice and updated. Not much to be said about the rest of the room. When we arrived I was doing my normal room check for bugs and discovered the sheets on the beds hadn't been changed. This, to me is unacceptable and disgusting. The beds were certainly made up like they were fresh, but when I pulled the top sheet back there were food crumbs and hair all over. I will say they rectified the problem immediately and apologized. The staff seemed friendly, no complaints there. There were a lot of flying bugs in the room, floors weren't swept very well and the room in general is very dated and dark. The dated part was fine as a lot of older hotels/motels in the Gatlinburg area are dated. They definitely need to do something about more lighting. All we had were 2 lamps and one ceiling light with lower wattage bulbs. Room definitely could've been more clean, but I also wasn't going in expecting the Marriott. The breakfast was okay quality and decent choices. Definitely a nice feature to not have to worry about grabbing breakfast out. Also appreciated they still have daily housekeeping. We more than likely will not stay again unless we can get the bigger, remodeled building, but hopefully our "go to" motel will be done by the next time we come down. It's sad to see what was once one of the more popular motels become what it has. I see there seems to be an auto generated message to the negative reviews on here. You've got a long way to go, Brookside. I hope I see better improvements for you next time I'm in town.
TripAdvisor user image
Heather C
Ringgold, Georgia
"Better on the jnside"
TripAdvisor user rating 4 out of 5
Reviewed June 25, 2017 NEW
We stayed here for a weekend trip. I booked on Expedia. When we pulled up, we were a little concerned. But the inside was very clean and upgraded. The bathroom was beautiful. When you open the balcony door the sounds are wonderful! A creek was immediately under us and it sounded divine!! The kids enjoyed the pool with the slides. So all in all better than we expected!!
TripAdvisor user image
Darla K
Danville, Alabama
"great stay"
TripAdvisor user rating 5 out of 5
Reviewed June 25, 2017 NEW
Great rates with very spacious rooms. Staff was very friendly and helpful. Balcony overlooked the creek behind the resort. Large pool area for families. Would definitely recommend this property to anyone.
TripAdvisor user image
Ruthie M
Canton, Georgia
"Wonderful place for workers rebuilding the Roaring Forks Baptist Church"
TripAdvisor user rating 5 out of 5
Reviewed June 24, 2017 NEW
The resort was old and probably in need of updating, but it was clean, comfortable, and convenient to downtown and to the Roaring Forks Baptist Church. The staff was very hospitable, especially the young lady that did our breakfast each morning we were there from June 5-8. She was very sweet and a hard worker. The resort was also kind to us to give the Builders for Christ group a wonderful discount, while we worked on the church. We would definitely stay there again.

Frequently Asked Questions about Brookside Resort

How many rooms are available at Brookside Resort?
There are 100 rooms total.

How many floors constitute your property?
There are four buildings total, one with four stories, one with three stories and two with two stories. 

How many adjoining rooms are available at your property?
Adjoining rooms are very limited and should be reserved directly through the hotel.

Is there a restaurant on-site?  Lounge?  Café?

Does Brookside Resort have a minimum age requirement for check-in? 
Guests must be at least 18 to check-in.

Are there any resort fees at Brookside Resort? 

Is the resort pet friendly?
No, we are no longer pet friendly. 

Does Brookside Resort charge for cribs, rollaways, microwaves, fridges? 
There is no fee for microwaves or fridges, but cribs and rollaways do require a small fee. 

What type of parking is available?
Free, self-parking.

Is late check-in available?
Yes but please contact Brookside Resort to arrange a late check-in if it will be past 10pm.

Is there a sundry shop or gift shop located on site?

Is Wi-Fi available throughout the property? 

How close is Brookside Resort to a Trolley Stop?
There is a trolley stop in front of the main office entrance.

Does this property offer a shuttle to the airport?
No, they do not offer a shuttle to the airport, but would be happy to give you referrals to a taxi company.

Does Brookside Resort require a security deposit, authorization, or credit card on file?   
Yes, this company does require customers to put a credit card on file upon arrival for incidentals.